Medicosearch partner Sandra Köppel from MedZentrum Pfungen speaks of the cooperation with Medicosearch

Sandra Köppel, co-owner of MedZentrum Pfungen, Medicosearch partner for 1.5 years, says...

... about choosing Medicosearch:

Patient / customer service means to us that patients can book appointments not only within our opening hours. As it often happens that in the hustle and bustle of everyday life you forget to book an appointment with your doctor. With Medicosearch this is also possible in the evening or at the weekend. It was crucial for us that Medicosearch has an interface in our surgery software so that appointments can be entered directly in the agenda or their availability is visible to the patients on a daily basis.

… about the cooperation with Medicosearch:

What I appreciate about the cooperation with Medicosearch is the very good availability by telephone and the fact that requests / problems etc. that arise in everyday life can be brought in and implemented quickly. As a customer, I have the feeling that my input is very welcome. So I have a «tailor-made» online booking system for our patients!

... about the Medicosearch support during the corona crisis:

Medicosearch helped us in the current corona crisis by having a booking system adapted to corona. It has been adapted to the constantly changing FOPH guidelines, our needs and the needs of our patients (e.g. various test types) within a very short time. This was the only way we could test efficiently and cost-effectively.

Conclusion by Sandra Köppel: I am very satisfied with Medicosearch and glad that we introduced this booking system. This service simply belongs in a modern surgery!

We thank Sandra Köppel for answering our questions.